Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Overseas deliveries can take anywhere from 7-12 days. Delivery details will be provided in your confirmation email.

 

How long will it take to get my order?
It depends on where you are. Please allow 24 - 48 hours to process your oder and it will be shipped after processing and will arrive 2-5 Days thereafter. Also if it is a custom wig order, then please follow the processing time.

 

What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

 

Can I return my product?

We strive to ensure you're completely satisfied with your purchase. If you need to return an item, we’re here to assist you. Simply email us at hello@jacquemonae.com, and we’ll guide you through the return process.

Please note: All sales on custom wigs are final and cannot be returned.

 

Can I sign up to your newsletter?
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.