FAQ's
Frequently Asked Questions
Processing takes 24–48 business hours, and U.S. orders usually arrive within 2–5 business days after that. During product launches or sales, please allow extra time for fulfillment.
We ship through major carriers like UPS, USPS, FedEx, and regional couriers. You'll be able to select your preferred method at checkout.
We accept returns within 15 days of delivery for eligible products. Refunds will be issued minus shipping costs and a 10% restocking fee.
⚠️ Used products, opened hair color items, and limited-edition bundles are final sale and cannot be returned.
To start a return, visit our Returns Portal.
Yes! Forvr Monae ships worldwide. International shipping rates are calculated at checkout. Most international orders arrive within 7–12 business days, and tracking info is sent with your confirmation email.
Yes, we sell WIGS!While FORVR MONAE first gained recognition for our custom wigs, we've expanded to offer bothprofessional hair color, tools, and education—andour signature wigs.
Looking for a wig? 👉 [Click here to shop our latest units.]
Yes! Forvr Monae was created for both licensed stylists and everyday creators. Our line of lighteners, developers, toning shampoos, and pro tools are salon-grade and beginner-friendly.
Stylists can sign up for our Pro Account to access exclusive pricing, backbar rewards, and educational content.
Earn points every time you shop—for both stylists and everyday customers. Redeem them for product discounts, exclusive offers, and early access to new drops.
Clean your brushes, bowls, and mixers after every use with warm water and mild soap. Store in a dry area to extend the life of your pro tools.
No license required! Forvr Monae is made for both licensed professionals and confident DIYers. Our formulas are salon-grade but easy to use at home with the right guidance. Be sure to follow instructions carefully and use proper tools for best results.